Cancellation and Refunds

Terms and Conditions

Terms and Conditions

Unfortunately, we do not cater for ‘Stag’ or ‘Hen’ parties.

Supervision of youngsters:

Under 18’s must be accompanied by a parent or guardian (the accompanying adult does not have to fish).  Tuition ratio is reduced to 1:2 when participants are under 18 years.

Catch and Release

Some of our packages allow for the careful release of fish after the first fish caught has been retained.

This may be suspended in warm weather or where dissolved oxygen levels in the water decrease, our paramount consideration is the welfare of our fish stock. If catch and release is suspended, an alternative will be offered which will entail paying for any additional fish retained.


Cancellation and refunds:

If you wish to cancel a lesson or excursion with seven days or more notice you have the choice of receiving a gift voucher for the equivalent value, valid for one year, or a full refund.


If you wish to cancel a lesson or excursion with less than seven days’ notice you will be offered a gift voucher for the equivalent value, valid for one year, no refund will be possible.


If you wish to reschedule a lesson with seven days or more notice, there is no charge.


If you wish to reschedule a lesson with less than seven days’ notice unfortunately, a charge of £25 per booking will be made to offset against the costs that we incur.


If you enrol on the Angling Skills Activity Award course, the expectation is that you complete the connectivity test, each tutorial and successfully complete the assessment day. We will not refund or reschedule part of the course if it is not completed. This is a formal assessed qualification.


Travel complications:

If you have complications travelling to the venue and are going to be late, you must contact the instructor.  The instructor will wait one hour onsite after the lesson start time and if no call or text has been received, the lesson will be cancelled and not refunded.


In the unlikely event we need to cancel for circumstances beyond our control (for example, due to extreme weather or illness), we will reschedule the date, issue a gift voucher, or refund you.


Permits and licenses to fish:

The venue fishing permit fee may vary (depending on venue) and can be included in the price. You are responsible for having a valid rod licence[1], it is against the law to fish without one[2].

[1] The licence type you will require is for coarse fish and non-migratory trout.

[2] Under 13’s are exempt from having a licence, 13-16 year olds must have a licence (issued in the same manner as a paid licence) but they do not have to pay, licences are available from the Post Office or via the government website




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